Assessment

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What type of operation do you manage?

Quick-Service Restaurant

Fast Casual Restaurant

Full-Service Restaurant

Convenience Store

Grocery

Retail

Hospitality & Gaming

Healthcare

Other

How many locations do you operate?

1–10

11–50

51–100

101–250

250+

Which best describes your current cash handling environment?

Mostly manual processes

Some automation but disconnected systems

Modernized but difficult to manage

Centralized and easy to manage

Unsure

Which operational challenges create the biggest issues for your stores?(Required)

Lack of visibility across locations

Too many vendors/providers

Slow support response times

Device downtime

Delayed cash pickups or credits

Manual reconciliation/reporting

Inconsistent processes between stores

Too much manager time spent handling cash

Store teams creating workarounds

Escalations reaching district or corporate leadership

Employee frustration with current processes

Staffing/training challenges caused by operational complexity

How would you rate visibility into store-level cash activity and reporting?

1 = Very limited visibility 5 = Fully centralized and real-time

How responsive is your current support/service experience?

1 = Very poor 5 = Extremely responsive

Which solutions are currently part of your environment?

Smart safes

Cash recyclers

Centralized reporting/dashboard platform

ATM management program

Managed services/support program

Merchant/payment services

Manual cash handling processes

Store-level spreadsheets/manual tracking

Which areas are you most interested in improving?

Store-level visibility & reporting

Service responsiveness

Vendor coordination

Cash automation

ATM oversight

Manager productivity

Operational consistency across locations

Loss prevention & cash security

Labor efficiency

Faster issue resolution

Are you open to improving operations while continuing to work with some existing vendors/providers?

Yes

Possibly

Depends on the solution

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Support Score

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Visibility Score

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Operational Efficiency Score

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Modernization Score

Your Assessment Is Complete

Your preliminary operational score is shown below.

Score Range	Result Tier
0–15	Strong Operational Foundation
16–30	Some Operational Gaps
31–50	Significant Inefficiencies Present
51+	High Operational Friction

Total Score

Support Results

Managed services messaging
Vendor coordination messaging
Faster escalation support messaging

Visibility Results

Insight platform messaging
Centralized reporting messaging
Multi-location visibility messaging

Operational Efficiency Results

Cash automation messaging
Smart safe/recycler messaging
Labor reduction messaging

Modernization Results

Technology modernization messaging
Connected platform messaging
Managed oversight messaging

Enter your contact information below to get your full operational assessment summary.

First Name(Required)

Last Name(Required)

Company

Email(Required)

Phone

Number of Locations

For Commercial

For Financial

Assessment

TWG Retail Cash Operations Assessment

Recommended Solutions

Your Assessment Is Complete