Financial Institutions
Financial institutions operate across a complex network of branches, ATMs, vaults, commercial programs, payment channels, and service providers. When those environments are fragmented, visibility suffers, reconciliation becomes more difficult, and internal teams spend more time coordinating disconnected systems and partners.
The Wave Group helps financial institutions connect physical cash, payments, data, technology, and service providers within a more unified financial ecosystem.
From branch technology and ATM management to treasury visibility, forecasting, payments, logistics, and managed services, TWG helps institutions gain greater control without forcing them to replace systems or relationships that already work.
As commercial clients expect more integrated financial experiences, TWG also helps institutions connect cash, checks, merchant payments, settlement, and access into a stronger commercial offering.
Who We Serve
Built for a Range of Financial Institutions
Every institution has a different footprint, technology environment, and service model. TWG provides flexible solutions designed to work across established financial institutions, growing networks, and emerging financial providers.
Tier One & National Banks
Connect branch technology, ATM networks, treasury data, cash logistics, and service providers across large, complex financial environments.
Regional & Community Banks
Modernize technology and improve financial visibility while maintaining the banking relationships, providers, and infrastructure already supporting your institution.
Credit Unions
Support member experiences with connected branch technology, ATM management, treasury visibility, and flexible self-service solutions.
ISO & IAD ATM Operators
Gain greater visibility and control across distributed ATM networks with coordinated replenishment, maintenance, reporting, and service management.
Commercial & Treasury Divisions
Build stronger commercial programs by connecting deposits, payments, settlement, reporting, forecasting, and cash logistics within a more coordinated financial environment.
Fintechs & Non-Bank Financial Providers
Connect financial services, payments, cash access, data, and reporting through flexible technology designed to work without traditional legacy constraints.
What we offer
How TWG Supports Financial Institutions
TWG brings together connected financial technology, data, payments, logistics, and managed services to help institutions create a more visible and flexible financial environment.
Branch Technology
Modernize branch experiences with teller cash recyclers, PTMs, ITMs, kiosks, self-service technology, and other solutions designed around how your institution serves customers.
ATM Cash Management
Coordinate replenishment, first- and second-line maintenance, service providers, and reporting across ATM networks while improving visibility into performance and activity.
Treasury Cash Visibility & Forecasting
Bring deposit activity, cash levels, transaction trends, settlement data, and forecasting together to support better liquidity planning and cash positioning.
Cash Logistics & Fulfillment
Coordinate armored transport, vault services, cash delivery and pickup, and service performance through a carrier-agnostic model.
Payment & Settlement Enablement
Connect payment activity, settlement workflows, deposit programs, and financial data to support treasury and commercial banking strategies.
Managed Services & Operational Oversight
Centralize oversight across devices, carriers, providers, reporting, and service activity while reducing the day-to-day burden on internal teams.
Commercial clients increasingly expect their financial institution to deliver more than standalone banking products.
Cash deposits, checks, merchant payments, settlement, reporting, and cash access often sit across separate systems and providers, creating unnecessary complexity for both the institution and its customers.
TWG helps connect those components into a more coordinated commercial financial ecosystem.
Institutions can:
- Expand commercial payment and deposit capabilities
- Improve visibility across cash and payment activity
- Simplify reconciliation and settlement workflows
- Connect merchant services with broader financial programs
- Create additional opportunities to deepen commercial relationships
A more connected approach helps financial institutions deliver greater value to commercial clients while creating a stronger foundation for scalable program growth.
Financial Visibility Across the Institution
At the center of TWG’s approach is WaveInsight, providing centralized visibility across cash, payments, settlement, devices, and service activity.
Financial institutions can gain:
- Greater visibility across branches, ATMs, and commercial programs
- Consolidated reporting for treasury, finance, and leadership teams
- Clearer accountability across vendors and service providers
- Faster identification of exceptions and service issues
- Better information for reconciliation and decision-making
Supported by WaveCore, data from different systems and providers can be brought into a more connected financial environment.
Managed Services That Extend Your Team
Managing multiple carriers, devices, service providers, and technology partners can create a significant administrative burden for internal teams.
Through WavePlus and TotalWave, TWG provides technology-enabled managed services that help centralize coordination, monitoring, and accountability across your financial environment.
TWG can help institutions:
- Coordinate carriers, maintenance providers, and service partners
- Monitor service performance and address issues proactively
- Maintain consistency across locations and programs
- Improve visibility across providers and technology
- Reduce the internal effort required to manage day-to-day service activity
Your institution maintains strategic control while TWG helps manage the complexity behind the scenes.
True partnership
Built Around Your Institution
No two financial institutions operate the same way.
TWG works alongside your teams to connect the right technology, services, providers, and financial tools around your existing environment and long-term strategy.