Gaming & Hospitality
Hotels, casinos, resorts, and entertainment venues manage cash and payments across cages, restaurants, retail outlets, ticketing, guest services, and self-service environments.
When those systems are disconnected, reconciliation becomes harder, visibility suffers, and managing financial activity across departments becomes more complex.
The Wave Group helps hospitality and gaming organizations connect cash, payments, financial data, and service providers to create greater visibility and control.
Common challenges include:
- Shift balancing across departments
- Cage and internal cash transfers
- High transaction peaks during events and weekends
- Strict audit and compliance requirements
- Coordinating armored pickups across large properties
Who We Serve
Built for Every Hospitality Environment
Every property has a different mix of guest experiences, revenue streams, transaction volumes, and technology needs. TWG provides flexible solutions designed around the way money moves across each environment.
Casinos & Gaming Properties
Support high-volume cage activity, internal cash movement, payment acceptance, and reporting with strong visibility and accountability.
Resorts & Destination Properties
Connect financial activity across lodging, restaurants, retail, entertainment, gaming, and guest services within one more coordinated environment.
Hotels & Hospitality Groups
Support front desk payments, food and beverage, events, and other revenue centers with connected payment technology and centralized reporting.
Stadiums & Event Venues
Handle peak transaction periods with flexible payment technology, secure cash solutions, and clearer visibility across concessions, ticketing, and retail.
Theme Parks & Entertainment Centers
Connect payment points, kiosks, cash access, deposits, and reporting across large, distributed properties.
Restaurants, Bars & Nightlife Venues
Support high transaction volume, late operating hours, multiple service points, and frequent shift changes with connected cash and payment technology.
What we offer
How TWG Supports Hospitality & Gaming
TWG brings together connected cash technology, payments, self-service, cash access, financial visibility, and managed services across complex hospitality and gaming environments.
Front-Line Cash Technology
WaveAtlas cash recyclers help reduce manual counting, improve shift balancing, and strengthen accountability at bars, retail outlets, ticket counters, and service desks.
Cage & Back-Office Technology
Support secure internal cash movement and balancing within gaming cages and centralized cash rooms while improving accuracy and reducing manual handling.
Self-Service Kiosks
Enable guest-facing transactions for ticketing, food and beverage, retail purchases, and other self-service experiences while helping reduce lines during peak periods.
ATMs & Cash Access Points
Provide convenient cash access across properties with coordinated ATM placement, replenishment, service, and reporting.
Secure Deposit Solutions
WaveAtlas smart safes and secure cash drop solutions help improve accountability across departments, shifts, and cash collection points.
Payment Terminals & Mobile POS Devices
WavePay supports countertop, handheld, mobile, and integrated payment experiences across restaurants, bars, retail areas, events, and guest services.
Financial Visibility Across Every Property and Department
Hospitality and gaming organizations generate financial data across gaming floors, restaurants, retail, lodging, ticketing, ATMs, and other revenue centers.
WaveInsight brings deposit, payment, settlement, device, and service activity into one centralized view.
Operators can:
- Gain visibility across properties, departments, and revenue centers
- Track cash activity, payments, pickups, and settlement timing
- Consolidate reporting across multiple locations and channels
- Identify exceptions and service issues faster
- Simplify reconciliation across complex environments
Instead of relying on siloed systems or manual reporting, teams gain a clearer view of financial activity across the organization.
Managed Services That Extend Your Team
Hospitality and gaming environments often operate around the clock, making coordination across carriers, devices, service providers, and technology partners especially demanding.
Through WavePlus and TotalWave, TWG helps centralize monitoring, coordination, and accountability across your environment.
TWG can help operators:
- Coordinate carriers, devices, and service providers
- Monitor performance and address issues proactively
- Maintain greater consistency across properties and departments
- Improve visibility across systems and providers
- Reduce the administrative burden on internal teams
Your team stays focused on the guest experience while TWG helps manage the complexity behind the scenes.
Find the right solution
Built Around Your Properties
Every hospitality and gaming environment is different. Guest flow, transaction volume, revenue mix, staffing, and technology all influence how money moves through the business.
TWG works alongside your team to connect the right technology and services around your environment, helping create greater visibility, flexibility, and control across your properties.